If you are looking for a job or just to network, or if you are a hiring manager or recruiter looking to fill a job, STC-New England has a service for you. The Member Profile/Resume Bank provides information about members and links to their resumes. The profile posting service is free for STC-New England members.

The STC New England Chapter offers the following networking links. You do not need to be a member of STC to join these networking groups.

Your Chapter Needs YOU!

New volunteers are always valuable since they contribute new ideas and additional skills.

We all have the same goals, such as, to further our skills, learn more about and promote our profession, and network with others. Please pitch in to help us provide services to you and our STC New England Chapter members.

For more information about volunteering contact Rick Lippincott at rjl6955@yahoo.com.

 

 

 

Date

Wednesday, February 16, 2011

Program Title

An Overview of Trends, Tools, and Technologies in Software User Assistance

Description

The application of technical communication skills to the development of software user assistance has grown significantly in the past twenty years. This specialization is very fulfilling and challenging and technical communicators are finding their role in the software development process to be increasingly valued.

User assistance is much more than "Help." It encompasses a wide range of skills and technologies that improve the software user's experience. We contribute through wizards, tutorials, and web-based training. We develop and populate knowledge bases and content management systems. Printed manuals and their PDF equivalents are still an important element of our documentation sets.

Many of us are now embedding helpful content directly into the user interface. We are involved with usability testing, localization, testing, quality assurance, and branding. This presentation provides a cutting-edge overview of the latest trends in software user assistance, defines the key terminology, highlights the most important technologies, and offers predictions on future directions of our field. The seventy-five minute session should be of interest to technical communicators of all backgrounds and experience levels.

About the Presenter

Joe Welinske is the president of WritersUA - a company devoted to providing training and information for user assistance professionals. Joe has been involved with software documentation development since 1984. Together with Scott Boggan and David Farkas, Joe authored two editions of the popular and pioneering book Developing Online Help for Windows. He has also taught online Help courses at the University of Washington, UC Santa Cruz, and Bellevue Community College. Joe was the President of STC Puget Sound Chapter from 2006-2008. He is currently Membership Director for the Puget Sound Chapter of the Usability Professionals Association.

 

Time

5:45 - 9:00 PM - Dinner meeting
(6:30 - Dinner, 7:30 - Presentation)

Location
Hilton Garden Inn
5 Wheeler Road, Burlington, MA 01803
Phone: 781-272-8800
Map and Directions

Cost
Payment received by Sunday, February 13:
     $20 for STC Boston and Northern New England chapter members
     $15 for full-time registered students*
     $35 for other STC members and nonmembers

Payment received after February 13  (space permitting):
     $35 for STC Boston and Northern New England chapter members
     $25 for full-time registered students*
     $45 for other STC members and nonmembers

*Student ID from an accredited college is required and must be shown at the registration desk prior to admittance.

Cancellations must be made by Sunday, February 13 to receive a refund.

Registration and Payment Instructions

For More Information
Contact Cindy Cookson, by e-mail or phone at 978-828-5586.

 

 

 

 

 

 

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